After three weeks, we turned the credit card back on and Houzz immediately charged us $1504. ![]() We then blocked our credit card so it wouldn't be charged, and the account manager reached right out to us letting us know payment our credit card was declined and payment was due. We left voicemail messages on three different days a little before our contract was up. We called and were told we needed to contact our account manager (whom we have never spoken to). At the end of the year, we tried to cancel our account online, but there is no option to do so. We signed a year-long committment and couldn't wait for the year to end so we could be released from our contract. We have been unhappy Houzz customers for over a year. In terms of the service provided, we got one lead in 12 months for a 10+ county area. We had high hopes for Houzz, but it's done nothing but take our money and refuse to cancel our account either online, via email, or via phone call. Photos of my work so you can see I'm really a designer. I want to warn my fellow interior designers with new, small business so that they do not get caught in the same trap that I walked into. So unless you love throwing away hundreds of dollars each month, I would recommend you steer clear of Houzz Pro. Boy was I wrong! I reported them to the Better Business Bureau, but again, the contract. Then, when you are finding the software to be sub-par and you haven't had a single lead from the "marketing" (6 months and counting) and you are paying $350.00 a month and want out, they can wave the contract and say, "you signed the contract." I had been using Houzz as a homeowner from the beginning and I trusted Houzz and thought the Pro program would pay for itself. They don't care about you or your business. ![]() That reason is that they want to take as much money from you as they can. We hope this information helps you find the right person to perform whatever job is needed for your home project.There is a reason why they make you bundle your marketing and project management software and ask you to sign a one year contract. To help you identify the best sites to find contractors for hire, has reviewed and ranked a variety of options. Have clients been happy with work performed by contractors on the site? Is everyone legally qualified to perform the services they are offering? What does the Better Business Bureau rate the company? How many people are there to choose from and how active are they in checking messages from clients? Ideally you want a lot of contractors to choose from when you're searching for someone to do your home project. ![]() Will you need to pay a fee to access contact information for contractors? Or does the contractor pay to be found? Is it free to get a bid for your project? ![]() Finding contractors online lets you know who is available close by to come out right away, compare pricing, verify business licenses, and decide for yourself who you trust to come into your home.īefore choosing a site to find a contractor, we recommend you keep the following criteria in mind: When you encounter a hiccup with something in your home like a broken shower, a problem with the water heater, or an issue with your refrigerator, you will need urgent help getting it fixed.
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